ISO 20000-1:2011 Certification Audit Stage 1 was held on Dec 27th, 2016, in Video Conference Room, Building D, Floor 2nd, Directorate of Information System. Audit is carried out due to information system service delivery that provided by Directorate of Information System and some other support units. Services that would be certified are information system development, attendance system (RFID), and internet access services. Auditor of this certification audit is Mr. Nur Kamal from TUV SUD PSB Pte. Ltd. Singapore.